THEATEREEL
Privacy Policy
Last updated: October 14, 2026
LAMBDATECHNOLOGYCO.,LIMITED ("we," "us," or "our") respects your privacy. This policy explains what information THEATEREEL (the "Service") collects, how we use it, and the choices available to you.
1. Information We Collect
We collect only the information needed to provide, maintain, and improve the Service:
- Account and support information: Your email address and any information you provide when creating an account or contacting support.
- Viewing information: Dramas and episodes you watch, watch history, favorites and watchlists, playback progress, and preferences used to personalize recommendations.
- Subscription and payment information: Purchase records, subscription status, and entitlement information. Payments are processed by third-party payment providers, and we do not store full card numbers.
- Usage and device data: Features used, device type, operating system, IP address, and similar diagnostic information.
- Cookies and analytics: Our website and services may use cookies and third-party analytics and advertising tools, such as Google Analytics, advertising pixels, Microsoft Clarity (session recording and heatmaps), and reCAPTCHA, to understand usage, remember preferences, and prevent fraud and abuse.
Please do not submit financial account credentials, government identification numbers, or other highly sensitive information through the Service beyond what is required for payment by our payment providers.
2. How We Use Information
- Provide, operate, and maintain the Service.
- Personalize recommendations and remember your watching progress and preferences.
- Process subscriptions and purchases and deliver the features you paid for.
- Respond to questions and support requests.
- Analyze and improve performance, reliability, and security.
- Meet legal obligations and protect our rights.
4. Data Retention
We keep personal information only as long as needed to provide the services described in this policy, meet legal obligations, resolve disputes, and enforce our agreements. The retention period depends on the type of information and why it was collected.
5. Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, restrict, object to the processing of, or request a portable copy of your personal information.
To exercise a right, email us using the contact details below. We will respond to verified requests as required by applicable law. Deleting certain information may prevent you from using some features of the Service. You may also have the right to contact your local data protection authority.
6. International Data Transfers
Our services are primarily intended for users in the United States. Your information may be processed in the United States or other countries where privacy laws may differ from those in your location. Where required, we use appropriate safeguards for these transfers.
7. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect their personal information. If we learn that we have collected such information, we will take reasonable steps to delete it.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of online transmission or storage is completely secure.
9. Changes to This Policy
We may update this policy from time to time. We will post the revised version here and update the date at the top of this page.
10. Contact Us
LAMBDATECHNOLOGYCO.,LIMITED
Email: [email protected]